Hakone Explorer

  Tour guide in Kyoto and Tokyo  - We used Backstreet twice. Once in Tokyo and once in Kyoto. In Tokyo we had Rie. she took us around and we saw historical sites modern... read more streets and even quiet neighborhoods where we could learn a lot about daily Japanese life. We highly recommend her In Kyoto Junko was really nice. Very knowledgeable; took us all around the city in one day. We saw a lot and she was eager to help us see everything in a packed day. We highly recommend her

  We organised this tour after successfully using Backstreet Guides 7 years ago on our first trip to Japan. Our gorgeous guide Mayu came and met us at out hotel in... read more Shinjuku on our first day in Tokyo... she was fantastic - we had arranged in advance what we would like to see with our 2 kids (10 and 14) as we had been to Japan before - she took us straight to the subway and helped us organise our pasmo cards - we then spent the morning at Tsikuji markets, walked through Ginza to Asakusa temple, had lunch in a great Ramen join near the temple, went on to Akihabara and then navigated us back to our hotel in the late afternoon. She had perfect English from her time in Australia and perfectly gauged the interest level of our family so we had plenty of information without being bombarded with too much info. The kids enjoyed having a local person to question and talk to about our differences in culture etc. It was a perfect way to start our 9 days in Japan as it gave us the confidence to navigate on our own. Backstreet Guides also organised our Sumo tickets and Baseball tickets which we thoroughly enjoyed and had a bit of drama getting organised online. Id highly recommend this company and use them again!

  11 family members ageing from 11 to 72 went to Hakone and Mt Fuji with guide Mayu. She was an extremely caring, organised, flexible and informative guide. Highly recommend Backstreet... read more Guides to take you in and around Tokyo. Very very easy to deal with prior to the tour as well.

  Terrific time in Tokyo  - We had a very enjoyable day touring Tokyo and seeing the sights we requested plus a few others recommended by our guide, Rei. The restaurant she chose for lunch... read more was excellent and both Rei and our driver were very helpful and accommodating for the older members in our group. It was a great experience we won’t forget!

  Great, busy day  - We had a fabulous, fun filled day with Seiko along with lots of laughter and jokes. She met us promptly at the port and off we went on a... read more train and subway to see the main sights of Tokyo. She was very knowledgeable and customized the tour to fit our needs even making a slight change during the day to adapt for us. Be prepared for lots of walking, lots of steps and lots of subways-but it was actually what we were prepared for even some rain. Would highly recommend her and the tour to anyone!

  We completed two half day walking tours of Tokyo. We had a fabulous guide by the name of Yoko and she was fantastic. If you have not visited Japan before,... read more then this is a great way to learn about the basic customs and an excellent way to understand how the public transportation works especially the train system. Make no mistake, Tokyo is always busy so get accustomed to dealing with crowds.

Our trip was for 9 days and we had purchased a Japan Rail Pass which we did not want to activate until day 2 as we needed it for longer trips in the latter half of our stay, so she helped us purchase Pasmo travel cards (tap on and off) which can even be used on vending machines. It costs 500 Yen per card (refundable) plus whatever you need for fare costs. You need to purchase one for the guide as well. On day 2 she then helped us activate our Japan Rail Passes at Tokyo Station which was remarkably quieter than Shinjuku-Ku Station and also assisted us to book our trip to Kyoto.

We visited the outer market at Tsukiji. This was filled with traditional Japanese foods and food-related items. We then went on to Asakusa to have a look at the Buddhist Sensoji temple and then had lunch (Chicken rice bowl) at a side street restaurant. From there we traveled to Yanaka which is a suburban shopping street. We could have spent more time there however we needed to get back to our hotel for another commitment.

On day 2 we started off going to the East gardens of the Imperial Palace which stands on the site of the original Edo Castle and is home to the emperor. We then moved on to the Shinto Meiji Jingu shrine. After that we had a ramen lunch.
From there we were taken to the Harajuku and Omotesando districts. This is a crazy busy and vibrant area. We also got to visit a photo booth store where we experienced a Japanese teen hangout zone. We also asked Yoko to take us to the Shibuya Scramble which was not a problem, so don’t be afraid to tailor the trip if you need to.

This is a walking tour and you do walk a reasonable amount including traversing stairs and escalators. If you don’t enjoy walking or crowded public transportation then this trip is not for you. We however could not recommend it more highly! Thanks Yoko for your excellent knowledge and for taking care of us so well over the two days!

  Historic Tokyo Tour  - Our customized trip with Rie was perfect and efficient. Rie fit a lot in for a full city tour and explained so much of the context and history. 10/10 stars.

  Hakone Hike and Lake Ashi  - Our day hike with Rie from The Backstreet Guides was just amazing. She took our family
of four to a traditional tea house, up through the Hakone forrest,... read more and down to Lake Ashi. At Lake Ashi, we ate at an amazing bakery and drank Macha Latte while looking at the Lake. It was one the best parts of our trip!

  Fabulous Personal Tour  - Great Tour Company. I inquired about a tour and got a response the very next day. As the tour date approached and I realized I needed to revise... read more the tour itinerary, I sent an email and was told it wouldn't be a problem. Rie (our very capable, prompt, conscientious, professional and wonderful guide) did conatant at-the-moment adjustments to the tour the entire day. She was always giving us options and made our day perfect. She picked a great restaurant for lunch and was always pointing out local vendors. Thank you!

  Fantastic day tour of Tokyo with Junko from Backstreet Guides  - Fantastic tour of Kyoto with Junko. She was incredibly knowledgeable, friendly, and took us through all the major sights of Kyoto AND encouraged us to take fun detours along the... read more way. Having a private guide like Junko was perfect - much better than the giant tours swarming Kyoto.